Business Terms & Conditions

  1. Numerus Payroll Services Ltd acts in the capacity of payroll provider on behalf of clients to its service. As payroll provider Numerus Payroll Services Ltd is not a party to any employment arrangement entered into between a client and that client’s employees and is therefore not responsible for fulfilling any statutory obligation or making any payment required by statute that may arise as a consequence of the relationship between employer and employee.
  2. All pay periods administered by Numerus Payroll Services Ltd will be based upon calendar weeks or calendar months. Other payroll periods requested by clients will generally not be accepted since Numerus Payroll Services Ltd computer systems and payroll runs are based upon complete weekly or monthly cycles. Where employment starts or ends during a week or month the first (or last) wage slip processed will be to/from the date specified.
  3. Numerus Payroll Services Ltd acts as a payroll provider only and will accept no liability or accept any responsibility for a client’s PAYE employer scheme and staff or the payments to HMRC in relation to that scheme.
  4. Numerus Payroll Services Ltd acts only as a payroll provider to active clients; If a client is in a position of having no staff at a particular time, or instructs Numerus Payroll Services Ltd that they no longer require payroll services, the client may choose from 2 options re the HMRC PAYE scheme. Option 1. Numerus Payroll Services Ltd informs HMRC that we are no longer acting for the client in any way whatsoever. Option 2 Numerus Payroll Services Ltd will administer the HMRC PAYE scheme until the end of the financial year. Then file on line a final FPS for company, then de-register the company’s HMRC PAYE scheme and inform HMRC that Numerus are no longer acting for the client in any way whatsoever.
  5. Numerus Payroll Services Ltd clients are required to provide full and accurate information concerning their company and staff.  Numerus Payroll Services Ltd will not be held responsible or bear any liability for any consequences that may arise as a result of any incorrect information presented by a client.
    5b) Numerus Payroll Services Ltd reserves the right to abrogate the payroll provider service to clients either verbally or in writing without notice.
  6. All Numerus Payroll Services Ltd instructions will run for a minimum period of 1 month, normally the client will give 1 months’ notice of service termination, from the first week or month of tax records maintained on behalf of the client.
  7. Where a client requires additional services, these will be charged at an agreed rate before work commences. Numerus Payroll Services Ltd will process weekly/monthly wage slips at the current rate as advertised.
  8. Numerus Payroll Services Ltd payroll provider service is subject to weekly/monthly charge.   Clients are invoiced as per our individual agreement, this is calculated as per their payroll numbers and frequency. Non-payment by the net terms date of each invoice will result in the suspension of any payroll provider services being provided by Numerus Payroll Services Ltd at that time. Numerus Payroll Services Ltd will not accept any liability or bear any responsibility for any consequences arising from the suspension of the payroll provider service.
  9. Numerus Payroll Services Ltd payroll provider service, upon request can produce a written contract/statement of employment, dependent upon the client requiring this part of the Numerus Payroll Services Ltd service. The terms and conditions are to be agreed between the client and their employee prior to Numerus Payroll Sevices Ltd preparing a written statement. Numerus Payroll Services Ltd will not bear any responsibility or accept any liability for the terms and conditions contained within the contract of employment or their consequences.
  10. Numerus Payroll Services Ltd requires all alterations to payroll to be received by the agreed deadline. After the deadline Numerus Payroll Services Ltd will process payslips for the coming pay date as per the pay date instruction. Any instructions received after the agreed deadline where clients’ require amended wage slips may result in the client receiving an additional charge.
  11. Where information concerning changes in employment arrangements are provided late by a client, and especially where this results in a significant amount of extra work. Numerus Payroll Services Ltd reserves the right, to charge an additional fee to cover the additional work involved.
  12. Where a client’s particular circumstances result in a significantly increased amount of work for Numerus Payroll Services Ltd, subject to notification to the client Numerus Payroll Services Ltd reserves the right to charge an additional fee to cover such additional work.
  13. In the event of a dispute arising between a client and that client’s employee, Numerus Payroll Services Ltd will act on the client’s instructions. However, factual payroll information will not be unreasonably withheld from an employee who has, in any case, a statutory right to access to their PAYE records. Numerus Payroll Services Ltd  also reserve the right to advise a client, where that client’s proposed course of action in a dispute is in breach of his or her statutory obligations as an employer, and refuse to carry out any such instructions from a client if this is the case.
  14. Numerus Payroll Services Ltd will not bear any responsibility for HM Revenue & Customs penalties or interest charges that may arise as a consequence of failure on a client’s part to make Income Tax and/or National Insurance Contributions liability payments due by dates notified to that client either by Numerus Payroll Services Ltd or by HM Revenue & Customs, or as a consequence of the client’s failure to make information available to Numerus Payrol Services Ltd which would affect or delay the submission to HM Revenue & Customs of statutory returns by the relevant due dates.
  15. Numerus Payroll Services Ltd will not accept liability for overpayment or underpayment of wages incurred as result of an error in processing a client’s specified wage for any period in excess of one month from the date on which the first payslip for a full period of a week or month at the newly instructed rate is sent to a client. It is each client’s responsibility to check payslips received from Numerus Payroll Services Ltd to ensure that the information on them is correct as of payslip date.
  16. Numerus Payroll Services Ltd will not bear any responsibility for HM Revenue & Customs penalties or interest charges which may arise as a result of employment arrangements existing prior to a client appointing Numerus Payroll Services Ltd or for retrospective liability due or the consequences of late filing a declaration of retrospective liability where the client appointed Numerus Payroll Services Ltd after the due date.
  17. While Numerus Payroll Services Ltd will make all reasonable efforts to make clients aware of the Tax & National insurance implications of their proposed or actual employment arrangements under the PAYE system, Numerus Payroll Services Ltd will not bear any responsibility for liabilities that may arise out of a client’s unfamiliarity with or lack of understanding of how the PAYE system works in terms of their own particular employment arrangements. Numerus Payroll Services Ltd will not be held responsible for any additional Tax or National Insurance liability incurred as a consequence of the client’s failure to follow advice given by Numerus Payroll Services Ltd.
  18. Numerus Payroll Services Ltd reserves the right to alter, amend and re issue the terms and conditions under which it provides its service as a result of changes in UK or European Union tax or employment law or as a result of issues that arise in the course of providing a service to its clients. Clients will be notified in advance of any changes to the terms and conditions of Numerus Payroll Services Ltd which affect them.
  19. Numerus Payroll Services Ltd will only provide a payroll service subject to the regulations as stipulated by HM Revenue & Customs at the present time. This includes all staff employment regulations and rules governing Director PAYE status.
  20. Numerus Payroll Services Ltd reserves the right to suspend further payroll provider service if clients do not adhere to the terms & conditions as per section 5.

  21. Numerus Payroll Services Ltd will not bear any responsibility or accept any liability for errors that may occur during the payroll provider service to clients, and/or after the end of a payroll provider service to clients with respect to carrying out the payroll provider service pertaining to end of year FPS submissions and its relevant forms, together with any liaison with HM Revenue & Customs on a client’s behalf.
  22. Numerus Payroll Services Ltd will not accept liability for any loss or damage, direct or indirect, arising as a result of any advice by Numerus Payroll Services Ltd or the services of any other organisation introduced by, but not within the control of Numerus Payroll Services Ltd. When introducing any third party provider of services to a client, Numerus Payroll Services Ltd will bring it to the client’s attention that such organisation is not controlled by Numerus Payroll Services Ltd.
  23. Numerus Payroll Services Ltd will not accept liability for any consequences arising from the failure to receive information from a client or of a client to receive information from Numerus Payroll Services Ltd where such failure is due to a failure of the postal system or any other circumstances over which Numerus Payroll Services Ltd has no direct control. Clients are requested to contact Numerus Payroll Services Ltd if information they are expecting from Numerus Payroll Services Ltd has not been received within five working days of it being due, unless they have already been advised by Numerus Payroll Services Ltd of a delay.
  24. Numerus Payroll Services Ltd observes a strict duty of confidentiality and will not disclose information held by it to any person without the client’s consent unless compelled to do so by law.
  25. Each party to this contract acknowledges that this contract contains the whole agreement between the parties and that it has not relied on any oral or written representation made to it which is not set out in this contract. This paragraph is not intended to relieve a party of any liability incurred for fraud.
  26. Numerus Payroll Services Ltd will contact HM Revenue & Customs to de-register a client’s PAYE scheme at the end of a client’s final employment of staff, only at the request of the client in writing either by letter or e-mail. Numerus Payroll Services Ltd will not cancel a client’s PAYE scheme without this instruction and will not accept any consequences arising from a client’s failure to notify Numerus Payroll Services Ltd of their closing instructions.
  27. Numerus Payroll Services Ltd reserve the right that if after 6 weeks of non-payment by a client of company invoices to suspend the payroll service and may inform HMRC that the Numerus Payroll Services no longer acts for that client. If after this time the client wishes the company to act on their behalf, all unpaid invoices plus and interest, will have to be paid prior to any payroll processing on behalf of the client.